Member Tested and Recommended Program

Tester
Tested by a police officer from Oklahoma

Evaluation

    I have been tasked with evaluating Mission Critical SWAT Software Mobilizing Tactical Operations by Empowering Public Safety. This is my first time utilizing this type of software for SWAT operations. Currently we take written notes on scene then write all of our After Action Reports with Microsoft Word.
This software is web based and uses a database on our department server. Our IT people with our organization had to install the software on the server and then grant access for us, it is not something you have to install on each individual computer.
    The software is fully customizable from your department logo for reports to entering your personnel, vehicles, weapons, specialized equipment, agents, gear, etc. This makes it have the ability to fit your particular agency, however if it came with some standardized equipment, incident types, and weapons already in the system it would ease the setup process significantly (See below - this has been addressed). Entering all of your agency information, personnel, equipment, icons, incident types, and categories is very labor intensive. Once all of the customized information is in place the software is much easier to use.
    When creating a new incident the software automatically starts a clock and when the incident is over you can end the incident. There are sections to enter incident overviews, designate teams and strategies, command posts, location information, involved parties, and a strategy builder with a whiteboard function.
    Once the incident is over, there is a dedicated place to type your after action report and to list any injuries. You can attach files to the report and pictures of the incident including involved parties.
    I have had a couple of questions about the software and the Mission Critical Software staff has been very helpful and is always quick to provide a response and a solution.
Overall, I think this software is a useful tool for managing a critical incident and would recommend it to other special operation teams.

**This suggestion has been addressed.  We've added some of the most commonly used settings to the database to ease setup.